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Privacy Policy

PRIVACY POLICY

1. Who is the data controller responsible for your data?

The data controller responsible for processing your personal data is MIRO REVIVE PROJECT S.L. (hereinafter, “REVIVE”), with Tax ID (N.I.F.) B-55.489.819 and registered office at CALLE BARBARA DE BRAGANZA 10, 28004 - MADRID.

Please note that ownership of the SITIOWEBREVIVE Website (hereinafter, “the Website”) belongs to REVIVE.

This Privacy Policy governs access to and use of the Website (hereinafter, the "Website") that REVIVE makes available to Internet users (hereinafter, the "Users") interested in the content (hereinafter, the "Content") and services (hereinafter, the "Services") offered by REVIVE on it.

Users may contact REVIVE at the following email address: hello@revive.com

2. Recommendations

Please read carefully and follow these recommendations:

  • Keep your device equipped with up-to-date antivirus software against malware and spyware applications that could compromise your web browsing and the information stored on your device.
  • Read and review this Privacy Policy and all legal notices made available by REVIVE on the Website.

3. Information about the data REVIVE collects through the Website

For the proper operation of the Website, REVIVE may have access to the following data provided, where applicable, by the User:

  1. Identification data: First name, last name, age or date of birth, ID document (DNI/NIE/Passport), etc.
  2. Contact details: Email address, phone number, postal address.
  3. Browsing data: IP address, approximate location, device, operating system, browser, language, pages visited, browsing time, cookies, and similar technologies.
  4. Billing and payment data: IBAN, credit card details, billing address, Tax ID / CIF (if applicable).
  5. Interaction data: Messages, comments, reviews, subscriptions, communication preferences.
  6. Social media data: Username, profile picture, contacts, public profile information (if accessed via third parties).
  7. Consumer habits: Products/services viewed or purchased, purchase history, frequency of use.

4. Why is REVIVE entitled to process your data?

The legal basis for processing Users' personal data through the Website may depend on different legal grounds, according to the purpose of the processing.

REVIVE will process the User's personal data when the User has given express consent to do so. In this regard, data may be processed to manage access to ticket sales networks or other services offered on the Website, provided that the User has accepted this Privacy Policy and checked the corresponding boxes.

In some cases, data processing is necessary for the performance of a contract to which the User is a party. This includes managing purchases, bookings, subscriptions, or other services contracted through the Website.

REVIVE may process personal data when necessary to comply with an applicable legal obligation, such as tax, accounting, or anti-fraud regulations.

REVIVE may process personal data based on its legitimate interest, provided that this does not override the User's rights and freedoms. This may include Website usage analytics, information security, fraud prevention, or sending marketing communications to existing REVIVE customers regarding similar products or services.

REVIVE takes the protection of Users' privacy and personal data very seriously. For this reason, data is stored securely and processed with the utmost care, in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 ("General Data Protection Regulation" or "GDPR").

Users may withdraw their consent at any time by sending a message to the following email address: hello@revive.com, without affecting the lawfulness of processing based on consent before its withdrawal.

5. What are the purposes of processing your personal data?

The personal data collected by REVIVE may be used for the following purposes, depending on the consent granted on the corresponding registration form and/or the applicable legal basis:

  1. Providing the services offered through the Website, including access to enabled content, products, and features.
  2. Managing queries and information requests submitted by Users through the Website.
  3. Managing the contractual relationship, including the handling of purchases, bookings, subscriptions, or any other relationship arising from the use of the Website.

6. Accuracy of data provided by Users

The User guarantees the accuracy of the personal data provided and undertakes to notify REVIVE of any changes to them. The User will be held responsible, in any case, for the veracity of the data provided, with REVIVE reserving the right to exclude any User who has provided false data from the services, without prejudice to any other legal actions that may apply.

Users are advised to protect their data with the utmost diligence using appropriate security tools. REVIVE shall not be held liable for any theft, unlawful modification, or loss of data.

Any modification or update to data must be communicated to REVIVE through the communication channels outlined in this Privacy Policy.

7. Data retention

Protecting Users' privacy and personal data is essential to REVIVE. Therefore, REVIVE makes every effort to prevent User data from being misused. Only authorized personnel have access to User data.

The User's personal data will be retained as long as their REVIVE account remains active for the processing purposes for which it was provided, provided that the User has not revoked their consent by requesting the deletion of their account or the removal of specific personal data from the Website.

Subsequently, if necessary, REVIVE will keep the information blocked during the legally established retention periods.

REVIVE is committed to fulfilling its duty of secrecy and confidentiality regarding personal data in accordance with applicable legislation.

8. User rights

Users have the right to:

  1. Access their personal data.
  2. Request the rectification of any inaccurate data.
  3. Request the deletion of their data.
  4. Request the restriction of the processing of their data.
  5. Object to the processing of your data.
  6. Request the portability of your data.
  7. Likewise, Users have the right not to be subject to decisions based solely on automated data processing.

The User can exercise all these rights at the following email address: hello@revive.com, stating the reason for their request and providing a copy of their ID (DNI).

The User can also send their request by post to the following postal address at CALLE BARBARA DE BRAGANZA 10, 28004 - MADRID.

Communications addressed to REVIVE must contain the following information:

  • User's full name; a photocopy of their national identity document, passport, or other valid form of identification.
  • Specific details of the request.

Without prejudice to any other administrative remedy or judicial action, the User has the right to lodge a complaint with a Supervisory Authority, particularly in the Member State of their habitual residence, place of work, or place of the alleged infringement, if they consider that the processing of their personal data does not comply with applicable regulations, as well as if their rights have not been fully met. The supervisory authority with which the complaint has been lodged will inform the complainant about the progress and outcome of the complaint.

9. Data Security

Protecting the privacy and personal data of our Users is essential to REVIVE. Therefore, REVIVE has taken all measures within its power to prevent your data from being used improperly, granting access only to authorized personnel.

REVIVE maintains adequate security measures for the protection of personal data in accordance with applicable legislation and has established all technical means at its disposal to prevent the loss, misuse, alteration, unauthorized access, and theft of data provided by the User through the Website, while advising that internet security measures are not infallible.

REVIVE is committed to upholding its duty of confidentiality and secrecy regarding personal data in accordance with applicable legislation.

REVIVE will not be held liable for any damages that may arise from the User's failure to comply with this obligation.

10. Transfers and/or Disclosures to Third Parties

REVIVE may share the User's personal data with third parties depending on the nature of the service provided and the necessity to fulfill the processing purposes. All disclosures will be carried out in compliance with applicable data protection regulations and under appropriate safeguards for the security and confidentiality of the information.

Disclosure to Service Providers

  1. Personal data may be shared with providers that deliver services to REVIVE, such as hosting, payment gateways, booking management, marketing tools, or web analytics.
  2. These disclosures will only be made when necessary for the provision of the service and under agreements that ensure data confidentiality and security.

User data will only be used by REVIVE to properly fulfill the personal data processing purposes set out in section 5 of this Privacy Policy. Under no circumstances will it be transferred to third parties, except in compliance with a legal obligation or a requirement from a competent authority.

11. Changes

REVIVE reserves the right to review its Privacy Policy whenever it deems appropriate. For this reason, we ask that you check this Privacy Policy regularly to review its most recent version.

Nevertheless, any changes made to this Privacy Policy will be communicated to the User.

12. Links to Third-Party Websites

The REVIVE Website may include links to third-party websites, such as external companies, platforms, or entities. REVIVE is not responsible for the way these entities manage privacy and the processing of Users' personal data.

For this reason, we recommend that Users carefully review the privacy policies and terms of use of any external website they access via the links on this Website, as their conditions may differ from those set by REVIVE.

The inclusion of these links on the Website does not necessarily imply REVIVE's endorsement, supervision, or liability regarding the content, services, or privacy policies of the linked pages.

13. Questions

If you have any questions about our Privacy Policy, please get in touch with us by sending an email to: hello@revive.com

Additionally, if you believe that your rights are not being properly safeguarded, you have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD), whose contact details are: phone numbers +34 901 100 099 and +34 912 663 517; postal address C/ Jorge Juan 6, 28001 Madrid; online office https://sedeagpd.gob.es/sede-electronica-web/ and website www.agpd.es

14. Acceptance and Consent

The User declares that they have been informed of the personal data protection policy, understanding the scope of REVIVE's processing of their data. By accepting this Privacy Policy and, where applicable, checking the corresponding boxes, the User grants their express consent to the processing of their personal data in the manner and for the purposes outlined in this Policy.

In the event that the processing of specific data requires explicit consent, it will be requested separately and clearly at the time of collection.